Civil - Business Development, Civil - Codes and Standards, Civil - Structural, Civil Engineering
Technical engineering lead and standards manager for the FORTIFIED Product group; applies engineering judgment to interpret, clarify, update, and promote FORTIFIED program standards. Collaborates across the organization and communicates effectively with engineering, contractor, insurance, and homeowner audiences.
POSITION MAY BE IN TAMPA, FL OR RICHBURG, SC (Charlotte area)
Essential Duties and Responsibilities
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In consultation with IBHS leaders, speaks on behalf of IBHS to both members and external audiences. Engages with internal and external FORTIFIED users to ensure proper application of professional engineering best practices and proper application of FORTIFIED requirements. Manages and builds upon key relationships with stakeholders.
Provide technical expertise, direction and examples to support key results across the enterprise (including building codes, research, public policy and commercial lines). Supports other departments by developing responses to assigned requests from member companies and by reviewing information provided by outside vendors submitting ideas/product information to IBHS.
Serves as a leader within the Product group, managing the development, updates and publishing of FORTIFIED standards, and supporting technical products. Continually monitors industry developments and communicates across the enterprise.
Leads process improvements that facilitate adoption and use of FORTIFIED products among FORTIFIED member companies and outside stakeholders.
Adaptability – Handles day-to-day challenges confidently, adjusts to multiple demands, shifting priorities, shows resilience in adversity, flexible and manages tough decisions.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Customer Orientation – The ability and willingness to relate to internal and external customers in an open and friendly manner to achieve desired outcomes.
Focus on Quality – Sets high quality standards and strives for continuous improvement and quality assurance.
Learning Ability – The ability to absorb new information from a variety of sources in a short time frame. Can use new information to improve processes and decision making.
Dependability – Works as a team member, treats others with respect, reflects a positive attitude. Displays personal commitment to the workplace, is punctual and manages time off appropriately.
Critical Thinking & Decisiveness – Ability to define problems or obstacles, consider alternatives and consequences and offers workable solutions. Seeks appropriate advice when necessary.
Decision making/Problem solving/Critical thinking - Uses good judgment. Demonstrates ability to recognize, identify, clearly isolate and define problems. Weighs relevance and accuracy of information. Considers alternatives and consequences before making decisions and offers workable solutions. Seeks advice when appropriate. Makes sound recommendations.
Integrity – Adherence to standards, values and rules of conduct associated IBHS culture. Exhibits high levels of trustworthiness with confidential information or documents.
Problem Analysis - The ability to detect problems, recognize important information, and link various data; to trace potential causes and look for relevant details.
Knowledge, Skills & Abilities
Education/Experience – Master’s degree in Engineering or equivalent. Position competencies and KSA’s are typical of a person with 5-10 years similar experience.
Computer Skills – Intermediate proficiency in Microsoft Office products, ability to learn proprietary software; advanced proficiency in other office environment utilities (fax, scanner, copier, etc.)
Language Skills – Intermediate proficiency with the English language. Capable of holding a conversation in person as well as telephonically. Ability to read and comprehend instructions, write documentation and present information one-on-one and in groups.
Mathematical Skills – Ability to work with higher mathematical concepts, such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Skills – Ability to exercise good judgment under limited supervision. Can apply common sense understanding to carry out detailed, but uncomplicated written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations. Ability to deal with “best-of” decision making when choices aren’t always black and white. Ability to multi-task and be persuasive.
Conflict Management and Negotiation Skills – Ability to navigate, negotiate and resolve tough issues. Dealing with intense emotions or deeply held beliefs; ability to deescalate controversial topics or conversations; desire and approach to achieve a win/win resolution if possible.
Integrity and Confidentiality – Keen awareness of high level of sensitive information, unwavering commitment to confidentiality; ability to be viewed as resource to management team and employees alike.
Networking Skills – Superior ability to develop and maintain relations, alliances and coalitions within and outside the organization and to use then in order to obtain information, support and cooperation.
Work is performed indoors, climate adjusted with mild noise and light fluctuations. Typical office environment where desks, rolling chairs, supply boxes, etc. may present an occasional hazard. Travel is variable and can approach 20% to 25% of the time during certain periods.
Visual Acuity – close visual acuity to perform an activity such as computer typing, extensive reading, preparing and analyzing reports, documenting minutes of a meeting.
Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Standing - Particularly for sustained periods of time.
Sitting - Particularly for extended periods of time.
Additional Salary Information: Yearly bonus available
About Insurance Institute for Business & Home Safety
Severe weather disrupts lives, displaces families, and drives financial loss. IBHS delivers top-tier science and translates it into action so we can inform the insurance industry, prevent avoidable suffering, strengthen our homes and businesses, and support thriving communities.