Knowledge, Skills & Abilities Education/Experience – Master’s degree in Engineering or equivalent. Position competencies and KSA’s are typical of a person with 5-10 years similar experience. Computer Skills – Intermediate proficiency in Microsoft Office products, ability to learn proprietary software; advanced proficiency in other office environment utilities (fax, scanner, copier, etc.) Language Skills – Intermediate proficiency with the English language. Capable of holding a conversation in person as well as telephonically. Ability to read and comprehend instructions, write documentation and present information one-on-one and in groups. Mathematical Skills – Ability to work with higher mathematical concepts, such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Skills – Ability to exercise good judgment under limited supervision. Can apply common sense understanding to carry out detailed, but uncomplicated written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations. Ability to deal with “best-of” decision making when choices aren’t always black and white. Ability to multi-task and be persuasive. Conflict Management and Negotiation Skills – Ability to navigate, negotiate and resolve tough issues. Dealing with intense emotions or deeply held beliefs; ability to deescalate controversial topics or conversations; desire and approach to achieve a win/win resolution if possible. Integrity and Confidentiality – Keen awareness of high level of sensitive information, unwavering commitment to confidentiality; ability to be viewed as resource to management team and employees alike. Networking Skills – Superior ability to develop and maintain relations, alliances and coalitions within and outside the organization and to use then in order to obtain information, support and cooperation. Working conditions Work is performed indoors, climate adjusted with mild noise and light fluctuations. Typical office environment where desks, rolling chairs, supply boxes, etc. may present an occasional hazard. Travel is variable and can approach 20% to 25% of the time during certain periods. Physical requirements - Visual Acuity – close visual acuity to perform an activity such as computer typing, extensive reading, preparing and analyzing reports, documenting minutes of a meeting.
- Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
- Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
- Standing - Particularly for sustained periods of time.
- Sitting - Particularly for extended periods of time.
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